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  • Shipping Policy

    Shipping rate

    We offer free shipping on orders over €150. This free shipping is available for customers from the Netherlands and Belgium. For orders under €150, we charge a shipping rate of €5.95 for the Netherlands and €8.00 for Belgium. For the rest of Europe we charge a shipping rate of €14.95 and €29.99 for the rest of the world.

    Delivery time

    We do our best to deliver the order to you as quickly as possible. We try to ship orders placed before 1:00 PM on workdays the same day. However, we are not always able to achieve this and it will be posted the next day, so you will receive the package within 2 working days.

    Delivery is via the postman or parcel delivery from various parcel services and is always with track & trace. In general, delivery will take place the next working day between 9:00 AM and 6:00 PM. Unfortunately, we cannot guarantee the time of delivery.

    Accidentally provided the wrong delivery address?

    Please contact us as soon as possible via info@pokeca.nl. We will then try to change the order for you.